The Special Guardianship Support Service is a subscription service available to local authorities across the country. Once a local authority has signed up to the service, all special guardians and local authority professionals supporting them can access the helpline.
Free phone telephone helpline 0808 802 1111. Lines are open Monday to Fridays 9am to 3pm & 6pm to 9pm when closed you will be given instructions for how to access SHOUT – an out of hours crisis service, please note this service is for crisis only.
E-Mail – SG.firstname.lastname@example.org
Text – 07537 404 281
Calls to this helpline are free from landlines and mobile phones within the UK and do not appear on itemised bills.
Alternatively you can speak with a member of our team via our live web chat.
Family Action Head Office
Special Guardianship Support service
34 Wharf Road
Tel: 020 7254 6251
Tel: 020 7241 7621
Out of hours for urgent media enquiries: 07903 074174
If you would like to compliment our service or would like to make a complaints please complete and return the form below.